Yes, it is secured. If you are thinking of buying a doll, I believe this is the perfect company to order from. I was very nervous at first because of the investment I was putting into my doll. I can reassure you that this is an honest and trustworthy company to order from. The key is patience. They will keep you informed on the process from ordering to manufacturing and then when your doll is finished. The doll has arrived. She’s in great conditions, everything is fine :)))