Yes, this vendor is reliable. I was very pleased with the ordering and delivery process compared to other vendors. The seller was very helpful and made me feel at easy about buying from this site as it was my first order with this vendor. I got exactly what I ordered within a reasonable time. After I bought the first doll and wanted to order another doll, they still provided top-line price match and customer service as with the first order. I would definitely buy from this site again. This is a trustworthy vendor.